Privacy Policy

Last Updated: June 1st 2024

This privacy policy (“Policy”) outlines Video Epic’s (“we,” “us,” or “our”) information collection, handling, and use practices regarding visitors to our website, https://videoepic.net (“Website”).

By using our Website, you understand and accept the terms of this Policy.

Information We Collect

Information You Provide Directly:

  • Contact information (name, email address, etc.) when you subscribe to newsletters, fill out forms, or communicate with us.
  • Project details when you inquire about or commission our video creation services.
  • Payment information if you make any purchases through our Website (processed by a secure third-party provider).

Automatically Collected Information:

  • Usage data: How you interact with our Website (pages visited, time spent, etc.).
  • Device data: Type of device, operating system, browser version, IP address (which can offer general location data).
  • Cookies & Similar Technologies: Small data files placed on your device for website functionality, analytics, and potentially tailored advertising if you provide consent.

How We Use Your Information

  • Providing our services: Creating and delivering videos, project communication, and customer support.
  • Communicating with you: Emailing newsletters (if subscribed), responding to inquiries, and marketing communications (only with your consent).
  • Website Improvement: Analyzing usage patterns and trends to improve our Website’s performance and user experience.
  • Security & Protection: Detecting and preventing fraud or website misuse.

How We Share Your Information

  • Service Providers: We may share information with third parties who assist in operating our Website, conducting our business, or providing services to you (e.g., payment processing, website analytics, marketing partners). These providers are bound by confidentiality agreements.
  • Legal Compliance: We may disclose information as required by law, court orders, or other legal processes.
  • With Your Permission: We may share your information for purposes not described here only with your explicit consent.

Your Choices

  • Cookies: You can adjust your browser settings to control or reject cookies, potentially affecting certain Website features.
  • Marketing Communications: You may opt out of promotional emails via unsubscribe links found within the emails themselves.
  • Do Not Track: Some browsers offer a “Do Not Track” signal, but there’s no current industry standard for its interpretation.

Security

We prioritize the security of your data and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or misuse. However, no Internet transmission method is 100% secure.

Children’s Privacy

Our Website and services are not designed for children under the age of 13 (or the designated age in your jurisdiction). We do not knowingly collect personal information from children of this age. If we discover this has occurred, we will take steps to delete that information.

International Transfers

Your information might be processed in countries other than where you reside. These countries may have different data protection laws than your own. By using our Website, you acknowledge that we may transfer your information as described in this Policy.

Policy Changes

We may revise this Policy from time to time. If changes are significant, we will notify you via a reasonable method (e.g., email or Website notice). Reviewing the Policy’s “Effective Date” helps you identify any updates.

Contact

For questions or concerns regarding this Privacy Policy, please feel free to contact us.