Privacy Policy

Effective Date: June 12th 2025

Welcome to Video Epic (https://videoepic.net). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us in any way.

Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Video Epic is a video ad creation business committed to producing high-quality, cinematic marketing videos. We are based in Australia and serve clients worldwide through our website, https://videoepic.net.

2. What Information We Collect

We collect the following types of personal and non-personal information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Billing and payment details (via secure third-party processors)
  • Any other information you voluntarily submit via forms, email, or chat.

 

Non-Personal Information

  • Browser type and version
  • IP address
  • Device type
  • Operating system
  • Pages visited and time spent on the site
  • Referring website or source

 

3. How We Collect Your Information

We may collect your information through:

  • Online forms (contact, quote requests, newsletters)
  • Email correspondence
  • Analytics tools (like Google Analytics)
  • Cookies and similar tracking technologies
  • Purchases or service orders

4. How We Use Your Information

We use your information for the following purposes:

  • To communicate with you about inquiries, projects, or services
  • To process payments and deliver video ad services
  • To improve our website and marketing effectiveness
  • To personalize your experience on our site
  • To comply with legal obligations
  • To send updates, newsletters, or promotional materials (only if you opt-in)

 

5. Disclosure of Your Information

We may share your information with:

  • Trusted service providers (e.g., payment processors, hosting providers, analytics tools)
  • Legal authorities if required to comply with laws, regulations, or court orders
  • Third parties only with your explicit consent

 

We never sell your personal information.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us understand site usage and enable basic site functions like form submissions and login sessions.

You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We encourage you to protect your own information as well.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of incorrect or outdated information
  • Request the deletion of your personal data
  • Object to or restrict the processing of your data
  • Withdraw consent at any time (for marketing or optional communications)

 

To exercise your rights, contact us.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing them with your data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such a situation, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, accompanied by an updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this policy, please do not hesitate to contact us.